Responsiveness to clients’ needs using home-grown solutions and innovation has always been CUMO’s approach. Through awareness and training programs CUMO ensures that

• Clients should not borrow more than their capacity
• Clients are trained on how to run and manage their business
• Clients understand CUMOs terms and conditions
• Clients information is kept private
• Clients are aware of a clearly defined procedures for handling complaints and feedback mechanism
• Our model is cashless which means clients funds are safe
• All clients are treated fairly without discrimination